PRIVACY POLICY

At The Cotton Route, your privacy is not an afterthought. We are committed to protecting the personal data of our clients, partners, and website visitors. This policy outlines how we collect, use, and safeguard your information in accordance with the Nigeria Data Protection Act (NDPA).


1. Information We Collect

We only collect information that is necessary to provide you with elite media services.

  • Contact Information: Name, email address, phone number, and business name.

  • Project Data: Assets, brand guidelines, and information provided for content production.

  • Technical Data: IP addresses, browser type, and cookies to improve your experience on our website.

  • Payment Information: Billing details required to process transactions via our secure payment partners.

2. How We Use Your Data

We use your information to:

  • Execute and deliver media and creative projects.

  • Communicate project updates and respond to inquiries.

  • Optimize our website performance and user experience.

  • Comply with legal and tax obligations in Nigeria.

3. Data Sharing & Disclosure

The Cotton Route does not sell your data. We only share information with third parties when:

  • It is necessary for service delivery (e.g., cloud storage for large video files).

  • Required by law or regulatory authorities.

  • You have given us explicit consent to do so.

4. Data Security

We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. While no system is 100% secure, we take every reasonable step to ensure your “brand weapons” remain under lock and key.

5. Your Rights

Under the NDPA, you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction of inaccurate information.

  • Request the deletion of your data (the “right to be forgotten”).

  • Object to the processing of your data for marketing purposes.

6. Third-Party Links

Our website may contain links to other sites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites and encourage you to read their policies.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.


8. Contact Us

If you have any questions regarding this policy or how your data is handled, please contact our Data Protection Officer: